Customers are people that matter.

Customers are people that matter.

I was in a favorite local restaurant with my husband this past week. I watched the owner move about greeting people.
He stopped by numerous tables checking on how they liked their food and making pleasant conversation.
He did not sell anything.
He smile, he chatted and brought water to one table rather than calling a bus boy.
He was actively engaged and caring with each individual. It was genuine.
This small restaurant in the brutally competitive marketplace that New York City is has been in business for over 35 years.
Want to guess why?
Yes they have a good location, food and service but I’ve seen dozens of similar restaurants come and go over the years.
This restaurant succeeds where have many have failed because of one very important word – care. This restaurant’s  center is care for it’s customers. It starts with the owner.
Care does matters. Care shows in how you list your products, ship and all communications with your shoppers.

Want repeat customers? Care.

Showing care is as simple as a glass of water in a restaurant.

Showing care is as simple as a glass of water in a restaurant.

 

2014 Graduation time increases your sales now

2014 Graduation time increases your sales now

It’s time to look at your product inventory.
What do you have that is great for graduation gifts?
Create a store category on your eCommerce site  for your great graduation gifts.
Create a Graduation themed Pinterest board
Promote your grad gifts on Twitter mixing them in with tips and facts on graduations.
You can also feature grad theme posts on your Facebook business page.
While posting make sure you mix in lots of great social content. Post tips on what to wear at graduation, graduation party tips, graduation travel tips etc..
It’s time to think grads.
What items do you find good for grads? What promotions work for you? We’d love to hear your great ideas.

Graduation time means sales for your ecommerce and brick and mortar business.

Graduation time means sales for your ecommerce and brick and mortar business.

 

Hot Sunday Social Media tip

Hot Sunday Social Media tip

Sunday night is prime time on ebay.
It’s a great time to end your auctions and listings to get the best price possible for your wares.
Help your items get the best price possible by promoting throughout the day on Social Media.
Tweet on Twitter
Pin on Pinterest
Post on your Facebook Business Page
Post pictures of your items on your Instagram account &more.
Remember best results are fun and social. Be sure to post great social content as well as your listings or your followers will see you as a spammer.
Get busy on Sunday and help your ebay items sell for great prices!

Promote your ebay Sunday listings heavily on Sunday.

Promote your ebay Sunday listings heavily on Sunday.

 

Selling on the internet is Fun & Profitable

Selling on the internet is Fun & Profitable

My background is sales.
I waitressed my way through college to pay bills. I continued as a waitress after graduation when I landed in New York City to pursue my dream of acting professionally.
As a successful actress in NYC I learned through job hunting ( auditioning) to present my skills & ability well.. and yup that’s sales.
As part of my acting career I was chosen to be an on air guest product presenter on the QVC Shopping Channel in the 1990s. I successfully sold numerous household & health items.
Now I love selling from my home on the internet.
Why?
It’s my business. I am my own boss. I love the variety & flexibility that a home ecommerce business brings to my daily life.
I’ll be blogging here to offer free tips to small to medium ecommerce entrepeneurs.
My motivation is to encourage you .
I’m here to cheer you on!
Having a home based ecommerce business is a great source of added money for your household budget. It could become your sole income.. let’s see what happens!
Kathy Terrill ebay shopping

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