by Kathy Terrill | Sep 16, 2015 | eCommerce News, Selling on eBay
Thousands of ebay sellers and staff from around the world converged on San Jose California last week September 10 and 11 for a 2 day Seller Summit to celebrate ebay’s 20th anniversary hashtag #ebay20.
Happy Birthday ebay!
ebay and eCommerce have gone through massive changes in the past 20 years. Pierre Omidyr ebay’s founder remarked to me that in the beginning you had to have your own server to host pictures!
Pierre Omidyr spoke with me about ebay’s early history
Many different kinds of sellers with many different kinds of products are currently on ebay’s global platform.
ebay greeted all of its sellers with an open embrace.
Warm greetings from ebay staff at #ebay20!
From start to finish in every presentation the sellers and the entire selling community were acknowledged and thanked profusely by every speaker from ebay CEO Devin Wenig and ebay’s founder Pierre Omidyr to each of the Vice Presidents and then every leader of the 2nd day break out session workshops.
ebay CEO Devin Wenig & ebay Founder Pierre Omidyr Photo: ebay for business
Starting with the event’s opening video ebay turns 20 to the closing remarks the ebay team with CEO Devin Wenig at the helm turned backward to acknowledge ebay’s roots in social eCommerce and ebay’s heart to empower small and medium business.
ebay’s core values of empowering people were reaffirmed to be the same today but with different challenges and hurdles than what founder Pierre Omidyr faced not so long ago.
https://www.youtube.com/watch?v=oFexG37TbU8&feature=youtu.be
Devin Wenig set the tone by speaking to ebay’s powerful and vibrant selling platform that values people over drones.
ebay spoke to it’s sellers and ebay partied with it’s sellers!
ebay 20 party Thursday Night!
Photo – CampaignGo
I enjoyed one to one access to many ebay senior staff including VP of Seller Experience Jordan Sweetnam, Sr VP of North America Hal Lawton , VP of Local and Seller Experience Heather Friedland, Laura Chambers VP of Global Customer Trust and more!
Chatting with ebay VP’s Hal Lawton & Heather Gordon Friedland
I wasn’t alone in gaining access to ebay senior staff! They made themselves accessible to sellers in the various public areas of the 2 day summit!
So now that the event full of information and parties is over, what do I think?
#ebay20 was over so fast!
I think ebay is in a very good place steered by informed and compassionate people that are taking a great deal of time to listen and respond to it’s global seller community.
Seller after seller I spoke with liked the details of ebay’s Fall Seller Release and noted the openness and the consistent easy access to the senior staff. The Fall Seller release is full of actions by ebay to empower it’s sellers.
Over the next few weeks ebay is hosting numerous community chats and events to explain all the details of the Fall Seller Release and it’s impact on seller’s businesses.
Pinterest Board with Upcoming Events for ebay’s Fall Seller Release!
I’m left feeling very happy, full of information, tips, email addresses and hugs. I am very optimistic with a bit of caution in my mind.
ebay has started a massive reaching out to it’s sellers. It has opened the door to talk and listen. This is going to be some job! ebay staff spoke of using snap polls, surveys and social media to listen and engage with the seller community regularly.
I’ll be watching to see how the ebay selling community
responds. I want to see the what and how of ebay’s corporate energy to continue and maintain this vital conversation.
Well done ebay to remember ebay started with a man whose heart was to believe in people and to reaffirm that essential value.
I look forward to seeing how Devin Wenig and his team orchestrate a vibrant and ubiquitous ebay.
Happy birthday ebay! And thank you Pierre!
by Kathy Terrill | Sep 3, 2015 | eCommerce News, eCommerce Selling Tips, Selling on eBay
Has the summer been a slow time for your sales on ebay? Are you having the best summer yet selling on ebay?
Has Summer Been Slow For You On eBay?
Whether your sales are up or down as a seller you want to make sure that your listings are optimized and ready for your customers over the upcoming Labor Day Weekend!
One way to help bring shoppers to your ebay listings is to make sure that you include shipping upgrades.
I will take care of you!
Regardless of how you ship it’s a wise choice to offer your customers paid shipping upgrades. Sometimes a busy shopper can be in a rush needing an item right away. With a shipping upgrade option you savvy ebay seller will score the sale!
I’ve got 4 more secrets for great ebay Labor Day Sales for you!
Click on 5 Secrets For Labor Day Sales On ebay below and I’m give you all 5 tips for free to help you increase your sales this weekend!
5 Secrets For Labor Day Sales On eBay!
eBay seller are you ready to hear cha chings on your smart phone and tablet?! Get busy using my ebay sales secrets and welcome customers to your items all weekend long! Cha ching, cha ching, cha ching!
by Kathy Terrill | Aug 29, 2015 | eCommerce News, eCommerce Selling Tips, Social Media Tips
As an online seller has Periscope caught your interest yet? Did you hear after it’s initial launch it had 1 million users sign up within it’s first 7 days! The first 7!
If you don’t know Periscope is a video streaming app you can link to your Twitter account.
So, why as an ebay and Etsy seller do I want to be using Periscope?
Why as an ebay and Etsy Seller Do I Want To use Periscope?
I will tell you why, your potential customers are there!
What is Periscope’s secret? Why are so many jumping in and using it?
Periscope is new and the marketer’s have not taken it over yet and ruined it!
Who can forget social media marketing expert Gary Vaynerchuk’s infamous announcement, “Marketer’s ruin everything!”
Right now Periscope is fun and fresh! The marketers have not taken over and ruined it. Periscope is virgin territory just waiting for the savvy ebay and Etsy sellers who will take the time now to learn and use it!
Did I mention that Periscope is free?! All you need to start on Periscope is your smartphone?!
Read my beginner Periscope tips to help prepare yourself!
My Tips Will help You Start Right On Periscope!
Periscope is a wonderful venue for ebay and Etsy sellers to show off their finds and or discuss their craft process if their items are hand made. Be authentic and show what and how you sell! Include some personal shares of recipes, the view of your backyard, and even traveling to the post office! Think about what people might like to see that you perhaps take for granted. To you your day’s tasks are typical but to someone else it can informative and very entertaining!
Be Yourself On Periscope!
Be yourself on Periscope! You’ll enjoy it and so will your followers!
Follow me on Periscope @love2beselling and you’ll see live broadcasts and get ideas for yours!
Grab your phone and broadcast. Your eBay and Etsy customers are waiting for you!
by Kathy Terrill | Aug 20, 2015 | eCommerce News, eCommerce Selling Tips, Selling on eBay, Social Media Tips
The twitter app Periscope is exploding and many including me are jumping in and having a blast!
Be sure and read my blog post date August 15th on getting started on Periscope!
Kathy’s Blog Post On Getting Started On Periscope!
“OK Kathy”, you say ” I’m broadcasting on Periscope, but I’m only getting 1-2 viewers. I’m discouraged, How can I get more people to watch my scopes?”
The answer is simple.
Ask.
Yup ask and I’ll tell you who and I’ll tell you where!
20-30 minutes before you Periscope ( or scope) post on your Facebook Business Page and Instagram account that you will be on Periscope and for your followers to set their watches to join you! It helps to “tease” them with something they’ll want to watch.
I recently did a Periscope about some basic photography tips for ebay and etsy sellers. So my lead in was “tune in for a photo hack that’s perfect for sellers in small spaces!”
Then 10-15 minutes before my Periscope I then announced to my Twitter fans that I’d be on Periscope with a must see camera tip for online sellers!
The point is I was “teasing” or promoting my “appearance” just like all the TV shows and films do. Get your followers interested in what you’ll be broadcasting and pick interesting titles for your scopes!
Soon your Periscopes will be seen by dozens and then hundreds, and who knows, even thousands of fans?!
It starts with announcing and asking for folks to watch and giving them a reason to!
Here’s a recording of the Periscope I did with a great photography hack for ebay and etsy sellers in small spaces, like NYC apartments! How would you have teased this Periscope?
Follow me on Periscope @love2beselling for awesome live online selling and social media tips for entrepreneurs and sellers!
Comment below and let me know when you’re broadcasting!
by Kathy Terrill | Aug 15, 2015 | eCommerce Selling Tips, Social Media Tips
OK I read the video app Periscope jumped to over a million users in 7 days and now has skyrocketed over 10 million users at just over 4 months old! Being a savvy entrepreneur I said to myself, “Kathy, it’s time to take the plunge!”
It’s Time To Jump In!
So, how did I get ready for my first “scope” or broadcast on Periscope?
I googled for tips!
I found Kim Garst’s You Tube tips very helpful!
Step 1 – You will want to have a Twitter account. It’s not mandatory but it’s very helpful to optimize Periscope for your followers.
Step 2 – Whether you use an Android or Apple phone get the Periscope app and add it to your phone and link the app to your Twitter account. You can create a new user description or just use what Periscope uploads from Twitter.
Step 3 – If you haven’t already, you’ll want to install emojis on your phone. You’ll use them for the titles of your broadcasts.
Install emojis on Your Phone To Prepare For Your First Periscope!
Step 4 – Keep your first broadcast brief. Your first broadcast is not the time to read all of Gone With The Wind. Keep your first scope or Periscope broadcast short and sweet.
Step 5 – Go on Periscope and find some followers. Look for friends and follow them. When you find someone in the Periscope community it shows how many followers they have. Follow your friends followers! In no time you’ll be up to hundreds of followers and as your broadcast you’ll pick even more up!
Step 6 – Jot down some notes on your iPad or a piece of paper about what you want to talk about and write out an eye catching title for your broadcast with hashtags.
Step 7 – Install the app IFTT and add a recipe that when you broadcast on Periscope it gets posted on your Facebook Business page that you are broadcasting. This is helpful for views and getting followers! There is also a twitter icon on the broadcasting screen and you can tap that to have your broadcast go out to Twitter.
Step 8 – Decide if you want location enabled. I planned to broadcast from my home in NYC so I disabled that, it’s your choice. I recommend disabling location finder.
You’re ready!
Step 9 – You’ll see that there are 4 icons on the bottom of the iPhone screen when you are in the Periscope app. The icon to the left of the group of people is your broadcasting icon. Tap it. BEFORE you start to broadcast type in your title with hashtags.
Step 10 – When you start broadcasting on Periscope you will not be able to film your face. After the filming starts after a few seconds then swipe down and the camera will turn on your face.
Step 11- When you broadcast folks will text you messages, respond and interact! Periscope is live! They will also send you hearts. It’s Periscope’s applause meter and you’ll find that most followers are kind and generous with hearts, so enjoy seeing them come your way!
Step 12- Ask for followers and friends to share your scope.
Ask For Followers To Share Your Periscope Broadcast!
Step 13 – Review your broadcast and take notes!
Step 14 – CONGRATULATIONS you jumped in and did it! Reward yourself and plan your next!
Here’s is my first broadcast on Periscope! Come join me at @love2beselling!
