Calling all Northeast eBay sellers! 📣 Mark your calendars for our powerhouse in-person meeting this April!
Josh Dzime-Assison the CMO of Vendoo kicks us off with expert tips on current ecommerce trends and how to increase our sales with cross listing!
Next, level up your selling game with valuable insights from Patrick, Director of Product, Reviews & Messaging, and his team! 🚀
✨ Breaking news on AI and buyer-seller messaging
📩 Exciting messaging updates with new features to streamline communication
🤖 AI updates for sellers — right in the selling flow and messaging
Patrick always brings real-time projects he’s working on, and we get to vote and share feedback — super helpful and hands-on! 🙌
❓ Plenty of time for Q&A
This meetup is a fantastic opportunity to:
• 🤝 Network with fellow Northeast eBay sellers
• 🎓 Learn from a senior eBay team member
• 📈 Stay ahead with the latest eBay tools and features
Looking forward to seeing you there! Space is limited. Sellers of all levels are encouraged to attend. Information presented will include tips for new to advanced sellers.
We will meet in person at the eBay Manhattan Chelsea We will have ample time for your questions. eBay Community and Vendoo are supplying seller SWAG for all attendees.
1 week before event an email will go out with address of event in Chelsea and the check in procedure, Photo ID is required to gain access to the building.
Join us for an epic time to celebrate eBay’s 30th birthday!. Enjoy live eBay staff speakers, an exciting seller roundtable, awesome SWAG, delicious snacks, and fun raffles.
Get ready for three hours of eBay selling information for attendees of all levels of eBay experience. And there is plenty of breaks for networking with fellow sellers!
One week before the event you will be emailed the event location and check in instructions. Photo ID is required to gain access to the building.
This year, eBay Open 2025 is both in person and online as eBay celebrates its 30th birthday!
Thirty years ago, Pierre Omidyar spent Labor Day weekend coding AuctionWeb. This site allowed anyone to buy or sell items globally through bidding. For Pierre, it was an experiment in free market forces. For millions, it became a shopping destination and a way to make a living.
eBay OPEN 2025: A Brief Look at eBay’s History!
In 1995, the internet was mostly for government and military use. But the World Wide Web made it accessible to anyone with a modem. Americans flocked online to explore websites and email. Online shopping, though, was a new idea. Could people trust strangers with money and purchases?
Pierre launched AuctionWeb as an ecommerce prototype. The first item sold was a broken laser pointer. The buyer collected broken laser pointers, so the deal worked. Two decades later, that same laser pointer was gifted back to Pierre at eBay’s We Are Twenty conference. It was a classic eBay moment.
Early communication between users happened on bulletin boards!
This created a strong community and culture. Pierre also unintentionally sparked the idea of social media.
Jim “Griff” Griffith was a standout on these boards. Known for his humor and etiquette, Griff became AuctionWeb’s first customer service representative and remote employee.
In 1997, eBay introduced the Feedback Forum, encouraging transparency and trust. That same year, AuctionWeb officially became eBay.
eBay Grows and Innovates!
In 1998, eBay launched My eBay and went public. Global expansion followed in 1999, starting with sites in Germany, Australia, and the UK.
eBay Motors debuted in 2000. eBay University taught thousands how to sell successfully. eBay Stores launched in 2001, and Auction for America paved the way for charitable giving.
eBay Live! began in 2002, with events in cities like Orlando, Las Vegas, and San Jose. These conferences offered learning, networking, and entertainment, from celebrity performances to quirky traditions like roller-skating sock giveaways.
The Spirit of eBay Events!
From 2009-2015, eBay Radio kept the eBay Live! spirit alive. Regional conferences like eBay: On Location also connected sellers. In 2015, eBay returned to live events with We Are Twenty. eBay Open ran from 2016-2019 before shifting to virtual events during COVID-19.
This year’s eBay Open 2025 celebrates 30 years with a hybrid format!
There’s a live event in Las Vegas and a virtual version. Online attendees will enjoy workshops, keynotes, and a virtual expo. In-person participants will meet executives like CEO Jamie Iannone, network with sellers, and collect exclusive eBay swag.
See the full agenda and speakers at eBay Open 2025. Whether you join from home or head to Vegas, eBay Open 2025 promises an unforgettable experience powered by its vibrant community.
📍 Where: eBay’s NYC Office
🕒 Duration: 4.5 hours of insights, connections, and practical tips
Get ready for an action-packed session with expert advice, live Q&A, and plenty of opportunities to connect with fellow sellers and eBay teams. This event is designed to help you sharpen your strategies and grow your eBay business!
🎤 Featured Speakers
Valerie 🧠 Senior Staff, eBay Community
Discover insider tips for using the eBay Community boards to stay informed and thrive.
Kathy Terrill 🌟 NYC Meetup Group Founder & Award-Winning eBay Seller
Learn how to quickly and easily leverage social media to showcase and sell your eBay products.
Georgiana🏛️ Manager, eBay Government Relations
Stay informed about pending legislation and its potential impact on eBay sellers.
eBay Safety + Trust Team 🔒
Get practical guidance on seller ratings, maintaining Above Standard and Top Rated Seller Status, and the VERO system. This session includes an open Q&A to tackle your selling challenges.
Patrick 💬 Senior Staff, Member-to-Member Communications
Dive into the latest trends in buyer/seller messaging, AI developments, and upcoming tools. Patrick is eager to hear your feedback and insights!
***
🤝 Awesome eBay Seller Opportunity!
Gain valuable tips and updates from eBay experts.
Participate in engaging Q&A sessions tailored to seller needs.
Network with eBay staff and fellow sellers to exchange ideas and strategies.
***
🎁 Perks You’ll Love
🥐 Light snacks to fuel your creativity
🎉 Exclusive SWAG to take home
***
📅 Event Details
Location: eBay’s NYC office in the Chelsea area of Manhattan. One week before the event all sellers registered will be emailed event location and sign in details. Sponsor: eBay Community Space is limited – Secure your spot now!
👉 Don’t miss this chance to learn, connect, have fun and share vital feedback with eBay teams!
Here’s what you need to know about eBay’s 2023 Summer Seller Update.
For eBay sellers, the most highly anticipated days in any given year are those when eBay releases a seller update — especially since specific dates are never announced in advance!
These updates inform the seller community about upcoming changes (and sometimes explain recent changes as well). They impact all aspects of selling on eBay, from categories and fees to listing and shipping to seller protections and more. For this reason, sellers often tend to view updates with great trepidation.
The site-wide rollout of eBay International Shipping (EIS)
New solutions to the perennial problem of unpaid items (UPIs)
Also announced in this Summer Seller Update is eBay’s dynamic ad rate for Promoted Listings Standard (PLS). This is something you might want to consider trying.
Of course, no seller update is all sunshine and lollipops.
The most challenging (and confusing) part of this particular update is the section that explains the complicated new regulations around selling and shipping to buyers in Europe. I’ve gotten some clarification from various eBay executives and team leaders, which I’ll pass along to you.
When a buyer asks their bank or credit card company to reimburse the amount they paid for something, it’s called a chargeback. eBay has listened to seller feedback and made significant changes to their payment dispute process.
‘Now sellers can provide detailed information documenting a transaction’s validity, enabling them to more effectively challenge a charge-back (and hopefully get to keep the money). The info they provide may also help them qualify for seller protections. Get details and FAQs at https://www.ebay.com/sellercenter/resources/seller-updates/2023-summer/business.
Reporting Inappropriate Buyer Messages
eBay was founded on the premise that people are basically good. Which for the most part, they are. But not all of them. Some unscrupulous buyers try to coerce the seller into taking their transaction offline; others attempt to bully their way to a full or partial refund.
New sellers are especially vulnerable to such ploys and may even be specifically targeted. Now eBay is giving sellers the power to report these bad buyers right from My Messages. Sellers can also block unwelcome buyers.
On your smartphone, Just click on “the kebab” button (three vertical dots) in the upper right-hand corner of the conversation to see the drop-down menu options for doing so. On a desktop or laptop computer, click the Actionbutton above the message, then choose “Report message” (you’ll be asked to provide a reason) or “Block this member”.
Unpaid Items: a Never-Ending Story
Unpaid items following a successful auction or accepted Best Offer are a perpetual thorn in the side for sellers. But according to the Summer Seller Update, eBay is testing a new feature that requires buyers to add a payment method before sending a Best Offer. If their offer is accepted, eBay will automatically collect payment from the buyer.
Thanks to recently implemented and very complex legislation, selling and shipping to buyers in Europe — especially France and Germany — is currently somewhat of a hot mess.
Basically, Extended Producer Responsibility (EPR) laws makes manufacturers, importers, and eBay sellers responsible for the entire life cycle of the products they sell. It’s all part of a well-intentioned initiative aimed at protecting the environment by preventing, reducing, and managing waste.
For more details plus specific information on selling to France go HERE.
As for Germany, EPRlaws there are especially convoluted when it comes to the Electronics category. In addition, the German Packaging Act (Verpack G) regulates packing materials. Get the full scoop HERE.
Meanwhile, rest assured that in most cases, EIS can fulfill your order while complying with applicable regulations.
If it’s an item that EIS can’t (yet) handle, the listing will be blocked for buyers in those countries. That makes using EIS a no-brainer for sure!
Dynamic Ad Rate for Promoted Listings Standard
Promoted Listings (PL) is a major moneymaker for eBay — especially the pay-per-sale version, Promoted Listings Standard (PLS.) As of the 2023 Summer Seller Update, eBay has added a Dynamic Ad Rate (DAR).
DAR is a system whereby you let eBay automatically adjust your PLS percentage. You can cap this percentage it at any desired amount, which is why you think about testing DAR to see if it works for you. Check out the details and DAR FAQs at https://www.ebay.com/sellercenter/resources/seller-updates/2023-summer/listing.
Summing Up eBay’s 2023 Summer Seller Update
eBay’s 2023 Summer Seller Update includes an interesting gamut of changes, most of which should benefit you and your business on eBay. Read the entire update to get the best sense of what’s what.
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