by Kathy | Mar 11, 2025
Details
🎉 Join us for an exclusive 5-hour live event at eBay’s NYC office, Unlock Winning eBay Sales & Search Tips!
This very special meeting is packed with actionable, accurate strategies to boost your eBay search and sales.
### What to Expectrs 🧠
- eBay Teams: Deep dive into Promoted Listings and eBay Listing Optimization—keys to increasing sales whether or not you have an eBay store. Presentations include plenty of Q&A time with teams.
- Petia Abdur-Razzaaq: From the prestigious Stylista Group marketing agency, Petia will share her expertise on Google Search for eBay sellers. Previously Petia has partnered with Google’s “Grow + Go” program to empower small businesses to thrive and attract new customers. In short, Petia knows Google Search.
- Kathy Terrill: NYC Meetup group founder and award winning eBay seller. Learn how to maximize your social media quickly & easily to showcase and sell your eBay products.
- Josh Dzime-Assision: CMO of Vendoo, the best cross-listing app, will demonstrate how Vendoo can help expand your sales.
- Viv Vassar: Experienced eBay seller, & long-time NYC Meetup group member will host a superstar seller roundtable. You’ll be treated to top sales tips from seasoned sellers.
- Networking Opportunities 🤝
- Plenty of time to mingle with eBay staff, presenters, and fellow sellers.
- Exchange ideas, tips & business cards. Be inspired, grow your sales & social media following.
- Perks Included 🥐🍽️
- Continental breakfast and lunch provided.
- Raffles and SWAG galore—you won’t leave empty-handed!
### Event Details:
- Sponsors: eBay Community and Vendoo.
- Space is limited—don’t miss out!
📅 Get ready to learn, have a blast, connect, and elevate your eBay business! 🚀
by Kathy Terrill | Jul 16, 2023 | eBay
Are you ready eBay sellers?
Here’s what you need to know about eBay’s 2023 Summer Seller Update.
For eBay sellers, the most highly anticipated days in any given year are those when eBay releases a seller update — especially since specific dates are never announced in advance!
These updates inform the seller community about upcoming changes (and sometimes explain recent changes as well). They impact all aspects of selling on eBay, from categories and fees to listing and shipping to seller protections and more. For this reason, sellers often tend to view updates with great trepidation.
eBay’s 2023 Summer Seller Update!
- Better tools for fighting chargeback
- A crackdown on abusive buyers
- The site-wide rollout of eBay International Shipping (EIS)
- New solutions to the perennial problem of unpaid items (UPIs)
- Also announced in this Summer Seller Update is eBay’s dynamic ad rate for Promoted Listings Standard (PLS). This is something you might want to consider trying.
Of course, no seller update is all sunshine and lollipops.
The most challenging (and confusing) part of this particular update is the section that explains the complicated new regulations around selling and shipping to buyers in Europe. I’ve gotten some clarification from various eBay executives and team leaders, which I’ll pass along to you.
eBay’s 2023 Summer Seller Update: Payment Disputes
When a buyer asks their bank or credit card company to reimburse the amount they paid for something, it’s called a chargeback. eBay has listened to seller feedback and made significant changes to their payment dispute process.
‘Now sellers can provide detailed information documenting a transaction’s validity, enabling them to more effectively challenge a charge-back (and hopefully get to keep the money). The info they provide may also help them qualify for seller protections. Get details and FAQs at https://www.ebay.com/sellercenter/resources/seller-updates/2023-summer/business.
Reporting Inappropriate Buyer Messages
eBay was founded on the premise that people are basically good. Which for the most part, they are. But not all of them. Some unscrupulous buyers try to coerce the seller into taking their transaction offline; others attempt to bully their way to a full or partial refund.
New sellers are especially vulnerable to such ploys and may even be specifically targeted. Now eBay is giving sellers the power to report these bad buyers right from My Messages. Sellers can also block unwelcome buyers.
On your smartphone, Just click on “the kebab” button (three vertical dots) in the upper right-hand corner of the conversation to see the drop-down menu options for doing so. On a desktop or laptop computer, click the Action button above the message, then choose “Report message” (you’ll be asked to provide a reason) or “Block this member”.
Unpaid Items: a Never-Ending Story
Unpaid items following a successful auction or accepted Best Offer are a perpetual thorn in the side for sellers. But according to the Summer Seller Update, eBay is testing a new feature that requires buyers to add a payment method before sending a Best Offer. If their offer is accepted, eBay will automatically collect payment from the buyer.
In the coming weeks, this feature will be rolled out to most Best Offer listings. Get details and FAQs at https://www.ebay.com/sellercenter/resources/seller-updates/2023-summer/financials.
New Rules for Selling to European Buyers
Thanks to recently implemented and very complex legislation, selling and shipping to buyers in Europe — especially France and Germany — is currently somewhat of a hot mess.
Basically, Extended Producer Responsibility (EPR) laws makes manufacturers, importers, and eBay sellers responsible for the entire life cycle of the products they sell. It’s all part of a well-intentioned initiative aimed at protecting the environment by preventing, reducing, and managing waste.
For more details plus specific information on selling to France go HERE.
As for Germany, EPR laws there are especially convoluted when it comes to the Electronics category. In addition, the German Packaging Act (Verpack G) regulates packing materials. Get the full scoop HERE.
Meanwhile, rest assured that in most cases, EIS can fulfill your order while complying with applicable regulations.
If it’s an item that EIS can’t (yet) handle, the listing will be blocked for buyers in those countries. That makes using EIS a no-brainer for sure!
Dynamic Ad Rate for Promoted Listings Standard
Promoted Listings (PL) is a major moneymaker for eBay — especially the pay-per-sale version, Promoted Listings Standard (PLS.) As of the 2023 Summer Seller Update, eBay has added a Dynamic Ad Rate (DAR).
DAR is a system whereby you let eBay automatically adjust your PLS percentage. You can cap this percentage it at any desired amount, which is why you think about testing DAR to see if it works for you. Check out the details and DAR FAQs at https://www.ebay.com/sellercenter/resources/seller-updates/2023-summer/listing.
Summing Up eBay’s 2023 Summer Seller Update
eBay’s 2023 Summer Seller Update includes an interesting gamut of changes, most of which should benefit you and your business on eBay. Read the entire update to get the best sense of what’s what.
Furthermore, summer isn’t just known for its annual seller update. It’s also notorious for its seasonal sales slump. Stay out of the ecommerce doldrums with I Love to Be Selling’s free guide Top 10 Tips to Ignite eBay Summer Sales! Download your complimentary copy at https://ilovetobeselling.com/webinars-and-workshops/top-10-tips-to-ignite-ebay-summer-sales/.
Top 10 Tips to Ignite eBay Summer Sales
by Kathy Terrill | Sep 6, 2020 | eCommerce Tips, Selling on eBay
eBay Holiday 2020 shopping has already begun!
3 Top Tips for eBay 2020 Holiday Selling!
Holiday shoppers are already flocking to eBay in search of the perfect gift for everyone on their list! eBay has mentioned the uptick in Holiday shopping several times in their eBay for Business podcast. After a challenging year spent mostly at home, people are really looking forward to the holidays.
To make the most of what’s shaping up to be a very busy and very prosperous 2020 Holiday season, smart sellers plan ahead — starting right now.
So, here are three top tips for maximizing your eBay Holiday sales a success!
1- To begin, whip your workspace into tiptop shape. Review and analyze your eBay workflow. Furthermore, can you improve your inventory management? Revamp your desk logistics? Update your shipping area? So, could you streamline any of your processes in any way(s)? What tweaks, changes, or refinements might help you to be more efficient and productive during the upcoming holiday rush? Implement these changes now, while you still have time to do so!
And speaking of shipping, savvy sellers are prepared for holiday shipping snags. Stamps.com gives eBay sellers the gift of a free subscription; all you pay for is the postage you purchase (at a discounted rate). Grab your complimentary Stamps.com eBay seller account via my referral link. If the Grinch throws a glitch into eBay Labels, you’ll still be ready to ship on time! Here are more tips for Holiday shipping .
Along with ensuring your workspace is shipshape, also order your holiday shipping supplies. Will 2020 be the year you offer to gift-wrap sold items?
So, If you’re an eBay Store subscriber, be sure to use your quarterly coupon for eBay-branded shipping supplies. Further, to add an extra-festive touch to your packages this year, eBay is also offering special 25th anniversary supplies. Use my affiliate links and Check out the special edition thank-you postcards and stickers via their 25th Anniversary Store.
2- List holiday items ASAP.
Christmas goodies and Hannukah treasures sell all year ‘round. Additionally there’s always a big uptick starting in September that continues through December.
Don’t be late to the holiday party! However you source —wholesalers, thrift stores, auctions, garage and/or estate sales, retail arbitrage, and/or online arbitrage — be on the lookout for traditional holiday–themed décor.
With all of the turbulence this year and in the world right now, people yearn for cozy comforts of Christmas Past. So keep an eye out for ornaments, wreaths, and garlands. Also in demand now are home accessories and bric-a-brac; tableware. Table, bed linens; chachkes and apparel with a traditional holiday vibe are all hot sellers. Who doesn’t love an Ugly Christmas Sweater? And remember, Thanksgiving is a holiday, too!
3- Get a road map for the your eBay holiday selling season.
Seller plot your route to maximum sales. Come join me September 8-13, 2020 for my FREE 2020 eBay Holiday Sales Success Boot Camp. From sourcing the most saleable inventory to creating the most effective listings to promoting your eBay store and items via social media, it’s going to be a chock-full cornucopia of practical tips and proven strategies for achieving your best holiday selling season ever.
Complimentary eBay Holiday Sales Success Boot Camp!
Sign up today to reserve your complimentary spot in this week-long workshop.
Meanwhile, dust off your elf’s hat, roll up your sleeves, and put on your skates, because the holiday train is getting ready to leave the station.
All aboard for a profitable eBay selling Q4 journey, and don’t forget to enjoy the ride!
Complimentary eBay Holiday Sales Success Boot Camp!
by Kathy Terrill | Apr 25, 2020 | eCommerce Tips, Facebook Business Page Tips, Social Media Tips
A Facebook business page is a sales driver for eBay sellers.
Your Facebook Business Page is an eBay sales driver!
eBay sellers if you’re ignoring a Facebook Business page, you’re ignoring your shoppers. Facebook is on fire these days. With the vast majority of the world’s population in quarantine due to the global corona virus pandemic, it’s become a virtual lifeline. You’re probably spending more time there yourself!
As no less an authority than The New York Times recently noted the upsurge of Facebook traffic. “Now, stuck inside their homes and isolated from their families and friends, millions of Americans are rediscovering the social network’s virtues. That has lifted usage of Facebook features like messaging and video calls to record levels and powered a surge in traffic for publishers of virus-related news.”
In fact, Facebook is experiencing a surge in traffic, period.
What does that mean for you — and your business on eBay? It means you need a Facebook Business Page, stat! It’s absolutely free and will pay off big-time, even after the corona virus pandemic is over. You can set up your Page with just a few clicks, so what are you waiting for? Get started ASAP!
Or maybe you already have a Facebook Business Page. But you haven’t done much with it, and/or you aren’t seeing much traffic. This is your chance to change all that eBay seller. So strike while the iron is hot — hot — hot. Even if you don’t have an eBay store, you can use a Facebook Business Page to drive traffic to your listings.
“But Kathy,” you say, “I know I should set up a Facebook business page…but then what do I do with it?”
Well, for starters, you need to post to your business page on a regular basis, Try for at least once a week, more as time allows. But don’t just post about items you’ve got listed. Nobody wants to see a steady stream of product posts. If all you’ve been doing is sharing links to your listings and/or various store categories, it’s no wonder you haven’t gotten many visitors, let alone return visitors.
When all you do it post your products, you are seen as “spam”.
You are social media noise, rather than a fun and interesting seller! All you’re saying with non stop product posts to Facebook is “Buy my stuff! Buy my stuff! Buy my stuff!” It’s boring at best, as well as potentially counterproductive. Remember, it’s called SOCIAL media, not selling media. So be social! A good guideline to follow is the 80/20 rule. That means about 80 percent of your content should be social, while the other 20% can be about selling.
To help you get your new (or newly revitalized) Business Page off the ground, check out my free downloadable guide Sales Power Tips for Your Facebook Business Page. It’s packed with proven, easy-to-implement tips that really work.
So stop spamming your friends and family by sharing eBay links on your personal Facebook page.
eBay seller don’t spam your customers on Facebook!
An occasional selling-related post there is fine — for example, if you list a particularly interesting or unusual item — but your business really needs (and deserves) a Facebook page of its very own.
Want more shoppers? Set up your Facebook Business Page, and start posting! Just be sure to keep it social about 80% of the time.
Now…let’s get social with our eBay customers!
